FAQ

Registration

Creating an account is the first step to join the DarulQuran family. Here’s how to do it:

PDF link

  1. Go to https://lms.darulquran.co.uk/en/.
  2. Click on the Login icon at the top right of the page (desktop version) or (mobile version).
  3. Click on “Create Account”.
  4. Fill out the registration form with the following information:
  • Email address (Each account requires a unique email address.)
  • Gender
  • Date of Birth
  • WhatsApp Number
  1. Click on “Create my new account”.
  2. To complete the sign-up process, please click the confirmation link that was emailed to you. If you do not receive a confirmation email, please check your spam folder.

+ I have registered, but I can’t log in. If I try to sign up again, it tells me I have already registered. What should I do?

++ When you register/sign up on DarulQuran, you will receive a verification email. Check your inbox and verify that email. Afterward, you can log in/sign in. If you can’t find the email in your inbox or if there’s a problem with the verification process, please contact us via WhatsApp or email, and we will assist you as quickly as possible.

+ Why can’t I create accounts for all of my children using my own email address?

++ Each account requires a unique email address. This means that each of your children needs a separate email address. As a parent, you can create individual accounts for your children using their respective email addresses while using your own phone number. Here’s the information you need to provide:

  • Children’s information (Full name, gender, age, etc.)
  • Parent’s email address (For users under 18 years old)
  • Parent’s phone number

Follow these steps to log in:

  1. Go to https://lms.darulquran.co.uk/en/.
  2. Click on the Login icon at the top right of the page (desktop version) or (mobile version).
  3. Enter your username and password and log in.
  4. If you forget your username or password, click on “Forgotten your username or password?” and to reset your password, submit your username or email address. If we can find you in the database, an email will be sent to your email address with instructions on how to regain access.

Quranic Courses

The courses offered on this website include the following:

Quranic Courses for Kids:

  • Sweet Quran
  • Quran Reading
  • Juz Amma Memorisation
  • Tajweed
  • Learning Quran Translation
  • Melodious Recitation Tahqiq
  • Melodious Recitation Tarteel
  • Quran and Sciences
  • Quranic Programming
  • Quranic Stories

Quranic Courses for Teenagers and Adults:

  • Quran Reading
  • Tajweed
  • Juz Amma Memorisation
  • Full Memorisation of the Holy Quran
  • Thematic Memorisation
  • Melodious Recitation Tarteel
  • Melodious Recitation Tahqiq
  • Quranic Exegesis
  • Learning Quran Translation
  • Quranic Sciences
  • Quranic Stories
  • Teacher Training Course
  • From Darkness Towards Light
  • Learning Arabic Language

Contact our admin on WhatsApp at +44 7538 461315 and inform them about your areas of interest. The course department manager will then get in touch with you to gather the necessary details. Please note that you may be required to take a Placement Test.

  • Once you have identified the appropriate course, navigate to the course list.
  • Locate the desired course and its corresponding level.
  • Click on the “PayPal” icon to proceed with the payment. Upon successful payment, you will be automatically enrolled in the course.

+ How long does it take to complete each course?

++ The duration varies depending on the specific course. For information regarding the duration of each course, please refer to the Course Introduction section provided within each course.

+ What countries do the educators come from?

++ Our educators come from various countries, including England, Canada, Spain, and more.

+ Are there any female educators?

++ Yes, we do have female educators on our team.

Payment and Prices

  • Quranic Courses for Kids

Juz Amma Memorisation (I-III): £39 for each level (£117 overall)
Learning Quran Translation (I-III): £45 for each level (£135 overall)
Melodious Recitation Tahqiq (I-III): £42 for each level (£126 overall)
Melodious Recitation Tarteel (I-III): £42 for each level (£126 overall)
Quran and Sciences: £48
Quranic Programming for Kids: £52
Quran Reading (I-II): £69 for each level (£138 overall)
Quranic Stories (I-II): £49 for each level (£98 overall)
Sweet Quran (I-V): £45 for each level (£225 overall)

  • Quranic Courses for Teenagers and Adults

Comparative Religious Studies: £49
From Darkness Towards Light (I-V): £32 for each level (£160 overall)
Full Memorisation (1 Year – Each Juz): £25
Full Memorisation (2 Years – Each Juz): £35
Full Memorisation (5 Years – Each Juz): £45
Full Memorisation (Free Plan – Each Juz): £55
Juz Amma Memorisation for Adults: £55
Juz Amma Memorisation for Teenagers (I-II): £39 for each level (£78 overall)
Learning Arabic Language (Elementary I-III): £55 for each level (£165 overall)
Learning Arabic Language (Intermediate I-III): £59 for each level (£177 overall)
Learning Arabic Language (Advanced I-III): £65 for each level (£195 overall)
Learning Quran Translation (Elementary): £39
Learning Quran Translation (Intermediate): £39
Learning Quran Translation (Advanced): £49
Quran Reading (Elementary): £35
Quran Reading (Intermediate): £39
Quran Reading (Advanced): £42
Quranic Exegesis (Tafsir) (I-II): £35 for each level (£70 overall)
Quranic Sciences: £42
Quranic Stories: £49
Melodious Recitation Tahqiq (Elementary I-III): £39 for each level (£117 overall)
Melodious Recitation Tahqiq (Intermediate I-III): £49 for each level (£147 overall)
Melodious Recitation Tahqiq (Advanced): £49
Melodious Recitation Tarteel (I-III): £39 for each level (£117 overall)
Melodious Recitation Tarteel (IV – VI): £49 for each level (£147 overall)
Tajweed (Elementary): £35
Tajweed (Pre intermediate): £37
Tajweed (Intermediate): £42
Tajweed (Upper Intermediate): £45
Teacher Training Course (I): £95
Teacher Training Course (II):
_Quran Reading Practical Workshop: £65
_Tajweed Practical Workshop: £65
Thematic Memorisation of the Holy Quran: £40

The fee for Semi-Private classes is 2-3 times higher than that of public classes. The fee for Private classes is 3-4 times higher than that of public classes.

You can make the payment through PayPal. However, if PayPal is not available in your country, please contact our admin on WhatsApp: +44 7538 461315 for guidance.

+ Is it possible to pay in Dollars/Euros instead of Pounds?

++ If the currency in your country is not the pound, there is no need to exchange it. PayPal allows you to convert your currency to pounds during the payment process.

 In case of financial problems, contact our admin on WhatsApp: +44 7538 461315 to guide you.

If you are facing financial difficulties, we understand your situation. If you can provide proof of your financial circumstances, you may be eligible for enrollment with a further discount or even free of charge.

Additionally, we offer discounts for large groups. The discount rates are as follows:

  • 10 to 30 learners: 5% off
  • 30 to 100 learners: 10% off
  • More than 100 learners: 15% off

Online Classes

Our courses offer educational content that you can access and study independently. However, we also provide online classes conducted in a Virtual Classroom setting. In these classes, you will join a virtual environment where you can interact with both the teacher and other students. Similar to a traditional classroom experience, you will be able to see and communicate with the teacher and your classmates during the learning process.

The platform we utilize for our virtual classrooms is BigBlueButton. For more detailed information, please click on the following link: https://demo.bigbluebutton.org/

  • Our typical group classes maintain a student-to-teacher ratio of either 3:1 or 6:1.
  • Once you have enrolled in a course, we will contact you either through phone or messaging.
  • We organize students into groups based on factors such as their age, gender, and country/time zone.
  • You will be added to WhatsApp groups specific to your class, where you will receive multiple available schedules and timetables.
  • Classes commence once there is a sufficient number of students enrolled and expressing interest. The waiting time for each course may vary, ranging from 7 to 45 days.
  • Inviting your friends to enroll is an excellent way to expedite the start of classes.
  • Private classes provide one-on-one instruction with a teacher, ensuring personalized attention.
  • Semi-private classes offer two-on-one instruction, allowing for a more interactive learning experience.
  • To form a semi-private class, a minimum of two students is required. Typically, this involves enrolling two friends, siblings, or a parent and child together.
  • Public classes typically have a duration of 45-90 minutes, which may vary depending on the specific course and level.
  • Private and semi-private classes generally range from 20 to 40 minutes in length, depending on the course and level.
  • The number of sessions per week can vary, typically ranging from 1 to 3 sessions, based on factors such as the learners’ level, availability, and scheduling preferences. At the start of the course, the number of sessions will be assessed and agreed upon with you to ensure a suitable arrangement.
  • Attendance is compulsory for all classes.
  • If a student accumulates more than 2 absences, the Educational Supervisor of DarulQuran reserves the right to remove the student from the course. Consequently, tuition and fees are non-refundable in such cases.
  • Learners are advised to ensure a stable internet connection before each session and be present in the virtual classroom at least 5 minutes prior to the scheduled start time. Excessive delays in attendance may result in the teacher restricting the student’s access to the class. Moreover, irregular attendance may lead to the student being removed from the course.
  • Students must ensure that their audio and video are enabled during the class. If there are any limitations or issues, users are requested to inform the teacher before the session begins.
  • All course content is protected by copyright law. Any publication or usage of the content must include proper attribution to the site by mentioning its name and address. Failure to comply may result in legal action being pursued.
  1. Make sure you have a stable and reliable internet connection.
  2. While mobile and tablet devices are supported, it is recommended to use a laptop for the best experience.
  3. Keep your web browsers (Chrome or Firefox) updated to the latest versions for optimal performance.
  4. To minimize background noise, it is advised to use headphones and mute your microphone when not speaking.
  5. Click on the “Join Session” button to enter the virtual session.
  6. Select the “Microphone” icon to enable your microphone.
  7. Test the sound quality to ensure proper audio settings.
  8. Share your webcam if necessary for video participation.
  9. Remember to keep your microphone muted when you are not speaking to minimize background noise. You can unmute it when you need to talk. Additionally, you can refer to the following video for a visual guide on how to join a BigBlueButton (BBB) link.

+ My webcam and/or microphone isn’t working! What should I do?

++ Please ensure that your microphone and webcam are allowed (not blocked) on your browser. You can do this by accessing the “site settings” section of your browser.

We have compiled a list of common error messages along with their corresponding codes to assist you in troubleshooting when encountering these messages.

1001: WebSocket disconnected – The WebSocket connection was previously established but has now been disconnected. What to check:

  • Verify your internet connection.

1002: Could not make a WebSocket connection – The initial WebSocket connection attempt was unsuccessful. What to check:

  • Check if the firewall is blocking the protocol.
  • Verify if the server is down or improperly configured.

1003: Browser version not supported – The browser does not support the required WebRTC API methods. What to check:

  • Ensure that you are using the latest version of Chrome, Firefox, or Safari.

1004: Failure on call – The call was attempted but failed. What to check:

  • Verify the version of Freeswitch for BigBlueButton.

1005: Call ended unexpectedly – The call was successful but ended without the user requesting to end the session. What to check:

  • Verify if the server is down.

1006: Call timed out – The library took too long to establish the call connection. What to check:

  • Ensure that you are using the latest version of Chrome, Firefox, or Safari.

1007: ICE negotiation failed – The browser and FreeSWITCH were unable to negotiate ports for media streaming. What to check:

  • Verify the TURN Server configuration.

1008: Call transfer failed – A timeout occurred while waiting for FreeSWITCH to transfer from the echo test to the real conference. What to check:

  • Verify the FreeSWITCH configuration.

1009: Could not fetch STUN/TURN server information. What to check:

  • Verify the version of BigBlueButton.
  • Check the network.

1010: ICE negotiation timeout. What to check:

  • Check the network.

1020: Media cloud could not reach the server. What to check:

  • Verify if the server is overloaded.

Exams and Graduation

The types of questions in our courses may vary depending on the specific course, but typically include multiple choice questions and filling in the blanks. Additionally, there may be oral exams to assess your speaking skills. For more detailed information about the question types and assessment methods used in each course, please refer to the Course Introduction section of the respective course.

Upon completion of the course, you will be awarded a digital certificate from DarulQuran. This certificate will include a unique user-course reference number, serving as proof of your graduation from DarulQuran.

Refund Policy

If the following cases apply, you will not be entitled to a refund:

More than 10 days have passed since the payment, After the class is categorized and formed, Your time does not match the majority of Quran learners (the class schedule is based on the majority of students’ opinions and your time mismatch with the time slots does not include a refund.
It should be noted that ultimately and according to all the above cases, your refund case will be reviewed by the financial committee of DarulQuran and if possible, the amount will be returned to you.

To request a refund, please send an official email to this address: [email protected]